The name Impumelelo is derived from the word SUCCESS in Zulu. We are Committed to Helping Our Clients Succeed.
After 20 years in the Banking Industry it was time for a change. Having spend years in the debt collections sector managing both internal and external strategies it was time for a change. Knowing what both parties needs are i.e. Company vs External Debt Collector we knew that we could add value in the market. We therefore know the importance of minimizing bad debt and trying to avoid accounts from rolling to maintain good collections upfront. The main objective we have is to ensure payment commence prior to account rolling into 90+ days plus. This makes it very difficult to rehabilitate a customer.
Debt Collections has become a key management function in today's business environment, and the cost recovering bad debt can be substantially higher than the normal run of the mill. We therefore manage each client based on their business need and align our strategies with your company to ensure maximum results.
Our aim is to assist our clients who have exhausted their internal strategies to recover outstanding debt by assisting them with an external collection solution on their debtor's book.
Impumelelo's main feature of business is within the Debt Collections Arena having highly skilled and professional members who have a wealth of experience in the Debt Collections Industry and come from a Commercial background with over 20 years of service in the recoveries industry, system enhancements, NCA, Poppi and all other legislative and statutory knowledge adding value to our client's needs.
We a Level 1 B-BBEE status.